Forward-deployed engineering for the modern enterprise

In development

See churn forming. Intervene before it becomes revenue loss.

nCore turns scattered behavioural signals into explainable risk and coordinated action.

Open command centre

Explore all solutions

Customer signals

Acme Co. · Enterprise

Account active for 14 months

Logins down 41% in 30 days

3 key features unused

CRM + product data normalized

nCore prediction

/ 100 · HIGH RISK

TOP DRIVER

Sustained decline in weekly logins

Scored per customer · refreshed daily

Intervention triggered

CSM outreach task created

Assigned to Maya · due today

Retention email queued

Personalized from top risk driver

Follow-up scheduled

Re-score in 72 hours

Retention command centre

From weak signal to intervention in one view.

nCore scores the account, explains the risk and coordinates the next best action.

Retention command centre

From weak signal to intervention in one view.

nCore scores the account, explains the risk and coordinates the next best action.

Customer signals

Live

Weekly logins

↓ 41%

30 days

Unused features

key capabilities

Support tickets

↑ 2.4x

14 days

Billing event

Failed

renewal card

Churn risk

87

High risk · rising

44%

Feature adoption

31%

Support friction

25%

Intervention plan

CSM outreach

Active

Assigned to account owner · due today

Retention email

Queued

Personalised from top risk driver

Follow-up score

Scheduled

Re-score in 72 hours

Target outcome

Restore weekly engagement before renewal

Customer signals

Live

Weekly logins

↓ 41%

30 days

Unused features

key capabilities

Support tickets

↑ 2.4x

14 days

Billing event

Failed

renewal card

Churn risk

87

High risk · rising

44%

Feature adoption

31%

Support friction

25%

Intervention plan

CSM outreach

Active

Assigned to account owner · due today

Retention email

Queued

Personalised from top risk driver

Follow-up score

Scheduled

Re-score in 72 hours

Target outcome

Restore weekly engagement before renewal

Recovery trajectory

Make retention visible before the quarter closes.

The intervention moment separates a declining account from a recoverable one.

+7%

scenario recovery

Recovery trajectory

Make retention visible before the quarter closes.

The intervention moment separates a declining account from a recoverable one.

+7%

scenario recovery

Month 1

nCore activated

Month 12

Month 1

nCore activated

Month 12

7 days

Time to first prediction

5 to 12%

Retention lift scenario

0 eng

Dedicated data engineers

7 days

Time to first prediction

5 to 12%

Retention lift scenario

0 eng

Dedicated data engineers

Seven-day launch

Connect once. Close the loop continuously.

A guided path from raw customer data to an intervention-ready risk list.

Seven-day launch

Connect once. Close the loop continuously.

A guided path from raw customer data to an intervention-ready risk list.

Connect

Day 1

CRM, product, support or billing data

Normalise

Day 2 to 4

Schema mapped and signal health validated

Predict

Day 5 to 7

Risk list, drivers and segments ready

Act

Day 7+

Interventions trigger and outcomes feed back

Connect

Day 1

CRM, product, support or billing data

Normalise

Day 2 to 4

Schema mapped and signal health validated

Predict

Day 5 to 7

Risk list, drivers and segments ready

Act

Day 7+

Interventions trigger and outcomes feed back

Bring your signals. Leave with an intervention plan.

Talk to us about nCore